5 Why rating
If the 5 why rating is enabled in the system configuration this forms shows the overall result of the rating.
To keep the data within the report manageable and to assure a fast loading time only the data from the last 12 month will be shown. By clicking on the -icons the analysis timeframe can be changed to and period in time.
It is possible to further analyze data by different classifications. By default it is set to TECHNICAL COMPLAINTS. The filter can be changed at any time, by using the drop down on the left side of the screen.
To get more detailed data about the Q-Cases you can left click on one of the catagories and a table will open in which all Q-Cases from this category are listed.
As like most of the tables you can open one specific Q-Case in a new tab / window by right-clicking on the respective table row.